Subscription Orders

How it works

1. Create an account or Login
2. Select the product you want on Subscription order
3. Select "Subscribe and deliver" and choose your desired interval
4. Checkout and Save on all future orders.
5. We will email you a checkout link when future orders are ready, and will not automatically charge you.

How to cancel your subscription

1. Login (If you do not have an account sign up for one with the same email you used to place the order)
2. Click "View Subscriptions"
3. Click the subscription which you would like to cancel.
4. Click "Cancel my subscription"

How to edit your subscription interval

Currently we do not have this feature available, but we are working on it! If you need to adjust a current subscription, follow the steps above and cancel the subscription, thereafter re-order the item and select the new interval before checking out. Drop us an email at accounts@cobaltpets.co.za with your old and new subscription order numbers and we will make sure you are not overcharged.